It’s FREE DELIVERY on order over £50

FAQ


 

We have endeavoured to answer the most commonly asked questions here.

However if there is something that is not covered, please do not hesitate to contact us! 

 

When will my order be processed?

I will always aim to process your order within 1-2 working days, if for any reason at all there is a delay, I will let you know. Likewise, please do let me know if you need your order quickly, I will always do my best to help!

 

What are the shipping costs and delivery times?

£2.95 - Orders up to £20

£3.95 - Orders over £20

FREE for all orders over £45

Deliveries will be with Royal Mail and will normally arrive within 2-3 business days.

For Europe and Rest of the World see our Delivery page.

 

Are You Eco Friendly?

Yes! It is very important to us to do what we can in which ever ways possible.

We will paperless where ever we can be, and where ever possible we are using recycled packaging, that can also be recycled. 

We also think our products are a brilliant alternative to the usual plastic outdoor friendly products.

 

Is enamelware dishwasher safe?

Enamelware is completely dishwasher safe, however if you choose to wash them this way long term, it may reduce the lustre and shine.

 

Can enamelware go in the microwave?

No. Enamelware can NOT go into the microwave, due to its metal composition.

 

If my enamelware chips can I still use it?

Yes. We think it adds a little character!

Just like any other ceramic, the outer porcelain layer can chip if dropped, revealing the steel underneath. When this happens the steel naturally oxidises and the enamelware remains safe to use. 

  

I would like to return my order, what should I do?

Please email us on hello@enamelhappy.co.uk in the first instance.

If you do then go ahead and return you item/s, we will offer a full refund upon receipt.   As long as we recieve them in re-saleable condition and they were purchased within 30 days.

Please note that we DO NOT pay for return shipping costs.